Shopping FAQs
How do I order?
1) You can order with major credit card, check, or money order.
Approved credit card orders are credited right away. Check and money orders will be credited upon receipt. Plus other methods to choose
from:
2) By Phone: Call our toll free number 1-888-287-1757.
3)
By Mail: Zoe Industries 9419 E. San Salvador DR. #102 Scottsdale, AZ 85258
Which credit cards do you accept? Visa, Master Card, American Express, Discover/Novus cards are
accepted.
Can I cancel my order? Yes, you can, as long as the item has not been shipped.
Can I return an item that is damaged or defective? We will gladly replace or repair the item or refund your money. If you are not satisfied with your purchase, simply call our toll-free 1-888-287-1757 for a
full refund and return authorize number. Please return it in the the complete package (together with accessories) within 30 days of date of purchase
Why was I charge sales tax on my purchase? State tax is applied to an item if Zoe Industries or the shipping vendor conducts business in the shipping address state. Arizona Residents add Sales Tax.
How long will it take to receive my order? Usually, we fill your order within 24 hours and ship it on its way to you. Then, we deliver it almost anywhere via UPS just in
three or four business days later. We ship orders to Alaska and Hawaii via Airmail, usually in three or four days. See UPS Shipping Map.
Can I have order shipped to a PO Box?
No, UPS or the post office will not deliver to a P.O. Box.
Can I ship my order to a different address?
Yes ! When you place your order will we take the ship to address.
How much are shipping charges ? Delivery’s
on-the-house within the Continental USA. on all shower systems Call for shipping charges outside the Continental USA.
How much for Showerbuddy Express Delivery?
Two Day Service $58.95 Additional Add to Cart Blue Label if you need 2nd Day Air Delivery Next Day Service $88.95 Additional Add to Cart Red Label
if you need Next Day Air Delivery
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